HIPPA/Privacy Policy

HIPAA Notice of Privacy Practices
THIS NOTICE DESCRIBES HOW MEDICAL INFORMATION ABOUT YOU MAY BE USED AND DISCLOSED AND HOW YOU CAN ACCESS THIS INFORMATION. PLEASE REVIEW IT CAREFULLY.
This Notice of Privacy Practices describes how In Motion Physical Therapy, PLLC may use and disclose your protected health information ("PHI") and explains your rights regarding that information. This Notice is not an authorization and does not require you to permit any use or disclosure beyond those allowed by law.

Your Rights
When it comes to your health information, you have certain rights. This section explains your rights and some of our responsibilities to help you exercise them.
Obtain a Copy of Your Medical Record
You have the right to inspect or obtain an electronic or paper copy of your medical record and other health information maintained by In Motion Physical Therapy, PLLC. We will generally provide a copy or summary within 30 days of your request and may charge a reasonable, cost-based fee as permitted by law.
Request a Correction to Your Medical Record

If you believe information in your medical record is incorrect or incomplete, you may request that we amend the record. We may deny your request in certain circumstances but will provide a written explanation within 60 days.
Request Confidential Communications
You may request that we contact you in a specific way, such as at a particular phone number, email address, or mailing address. We will accommodate all reasonable requests.

Request Restrictions on Use or Disclosure
You may request restrictions on how we use or disclose your health information for treatment, payment, or healthcare operations. While we are not required to agree to every request, we will consider each request carefully.
If you pay for a healthcare service entirely out-of-pocket, you may request that we not disclose information regarding that service to your health insurer for payment or healthcare operations purposes. We will honor such requests unless disclosure is otherwise required by law.
Receive an Accounting of Disclosures
You may request a list of certain disclosures of your health information made during the six years prior to your request. This accounting will not include disclosures related to treatment, payment, healthcare operations, or disclosures specifically authorized by you.
One accounting per 12-month period will be provided at no charge. Additional requests may be subject to a reasonable, cost-based fee.

Receive a Copy of This Notice
You may request a paper copy of this Notice at any time, even if you previously agreed to receive it electronically.

Appoint a Representative
If you have designated a healthcare power of attorney, legal guardian, or other authorized representative, that individual may exercise your rights and make decisions regarding your health information to the extent permitted by law.

File a Complaint
If you believe your privacy rights have been violated, you may file a complaint with In Motion Physical Therapy, PLLC or with the U.S. Department of Health and Human Services Office for Civil Rights.
You may contact the Office for Civil Rights by:

Calling 1-877-696-6775
Visiting www.hhs.gov/ocr/privacy/hipaa/complaints
Writing to:
U.S. Department of Health and Human Services
200 Independence Avenue, S.W.
Washington, D.C. 20201

We will not retaliate against you for filing a complaint.

Your Choices
For certain health information, you have the right to tell us how you would like your information shared.

You may instruct us to:

Share information with family members, friends, or others involved in your care
Share information during disaster relief efforts
Contact you regarding fundraising activities

If you are unable to communicate your preferences, such as during an emergency, we may share information if we believe doing so is in your best interest or necessary to prevent a serious threat to health or safety.
Situations Requiring Your Written Authorization
We will not use or disclose your health information for the following purposes without your written authorization:

Marketing activities
Sale of protected health information
Most disclosures of psychotherapy notes

You may revoke your authorization at any time in writing.
How We Use and Disclose Your Health Information

Treatment
We may use and share your health information with healthcare providers involved in your treatment and care coordination.
Healthcare Operations

We may use your information to operate our practice, improve patient care, conduct quality improvement activities, and communicate with you regarding your care.
Payment

We may use and disclose your information to obtain payment for services provided, including submitting claims to insurance companies and other payors.
Other Uses and Disclosures Permitted by Law

We may use or disclose your health information when permitted or required by law, including:
Research
For approved research activities that meet applicable legal requirements.
Public Health and Safety Activities
To prevent or control disease, injury, or disability and to support public health initiatives.

Compliance with Law
When required by federal, state, or local law, including compliance reviews by government agencies.
Workers' Compensation and Government Programs
For workers' compensation claims, law enforcement purposes, health oversight activities, military activities, national security purposes, and other government functions authorized by law.

Legal Proceedings
In response to court orders, subpoenas, administrative proceedings, or other lawful processes.

Our Responsibilities
In Motion Physical Therapy, PLLC is required by law to maintain the privacy and security of your protected health information.
We will notify you promptly if a breach occurs that may compromise the privacy or security of your information.
We are required to follow the privacy practices described in this Notice and provide you with a copy upon request.
We will not use or disclose your protected health information other than as described in this Notice unless you authorize us to do so in writing. If you provide authorization, you may revoke it at any time by notifying us in writing.
For questions regarding this Notice or our privacy practices, please contact:
In Motion Physical Therapy, PLLC
2401 Bernard Street, Suite 3
Jonesboro, AR 72401
Phone: (870) 761-9909
Email: jbesharse@inmotionphysicaltherapy.com

Introduction

At In Motion Physical Therapy, PLLC ("In Motion Physical Therapy," "Company," "we," "us," or "our"), we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy describes the types of information we may collect from you, how we collect it, how we use it, and the steps we take to protect it when you visit our website, communicate with us electronically, complete online forms, request information, schedule appointments, or otherwise interact with our services.

This Privacy Policy applies to information collected:

Through our website.
Through email, text messages, and other electronic communications between you and In Motion Physical Therapy.
Through mobile or desktop applications associated with our services.
Through online forms, appointment requests, patient inquiries, and marketing communications.
Through third-party services that link to this Privacy Policy.

This Privacy Policy does not apply to information collected:

Offline through other means not related to our website or electronic communications.
By third parties not under our control, including websites, services, or applications that may link to or from our website.

By using our website or services, you acknowledge and agree to the terms of this Privacy Policy.

Children's Privacy

Our website and services are not intended for children under the age of 13.

We do not knowingly collect personal information from children under 13 years of age without appropriate parental or legal guardian consent. If we learn that personal information from a child under 13 has been collected without appropriate consent, we will promptly delete such information.

If you believe we may have collected information from a child under 13, please contact us immediately.

Information We Collect

We may collect the following categories of information:

Personal Information

Information that may identify you, including:

Name
Mailing address
Email address
Phone number
Date of birth
Insurance information (when applicable)
Information submitted through contact forms
Information submitted through appointment requests
Any information voluntarily provided by you

Non-Personal Information

We may collect information that does not directly identify you, including:

Device type
Browser type
IP address
Operating system
Website usage data
Pages visited
Referral sources

How We Collect Information

We collect information:

Directly From You

When you:

Complete website forms
Schedule appointments
Contact our office
Subscribe to newsletters
Request information
Participate in surveys or promotions

Automatically

When you use our website, we may automatically collect certain technical information through:

Cookies
Web beacons
Analytics tools
Similar technologies

This information helps us improve website functionality and user experience.

Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website performance
Remember user preferences
Analyze website traffic
Enhance user experience

Most web browsers allow you to manage cookie preferences through browser settings. Disabling cookies may affect certain website features and functionality.

How We Use Your Information

We may use information collected from you to:

Provide requested information or services
Schedule and manage appointments
Communicate regarding patient care
Respond to inquiries
Process payments and billing
Improve our website and services
Send educational content, updates, and newsletters
Maintain security and prevent fraud
Comply with legal obligations

We may also use information for purposes disclosed at the time it is collected or with your consent.

Disclosure of Information

We do not sell your personal information.

We may disclose information:

To service providers who assist in operating our business
To vendors who provide website, technology, scheduling, billing, or communication services
To comply with legal obligations
To protect the rights, safety, and property of In Motion Physical Therapy, our patients, or others
In connection with a business transfer, merger, or acquisition
With your consent

Protected Health Information (PHI) is governed separately under our HIPAA Notice of Privacy Practices.

Data Security

We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction.

However, no internet transmission or electronic storage method can be guaranteed to be completely secure. While we strive to protect your information, we cannot guarantee absolute security.

Accessing and Updating Your Information

You may contact us to request access to or correction of personal information you have provided.

Certain information may be retained as required by law, regulation, business needs, or healthcare record retention requirements.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Updates will be posted on our website with a revised effective date.

Your continued use of our website following any changes constitutes acceptance of the revised Privacy Policy.

SMS TEXTING PRIVACY POLICY & TERMS

Overview

In Motion Physical Therapy, PLLC offers SMS text messaging services to assist with appointment reminders, scheduling updates, patient communications, clinic notifications, and other healthcare-related information.

By providing your mobile phone number and opting into SMS communications, you consent to receive text messages from In Motion Physical Therapy.

Message frequency may vary.

Message and data rates may apply.

Information Collection & Privacy

Information collected through SMS communications is used solely for patient communication and business operations.

We do not sell, rent, or share mobile phone numbers or SMS consent information with third parties for marketing purposes.

Any personal information collected through our website or patient communication systems is governed by this Privacy Policy and our HIPAA Notice of Privacy Practices.

Opt-Out

You may opt out of SMS communications at any time by replying:

STOP

You will receive confirmation that you have been unsubscribed from SMS communications.

Support

For assistance, reply:

HELP

Or contact:

In Motion Physical Therapy, PLLC
2401 Bernard Street, Suite 3
Jonesboro, AR 72401

Phone: (870) 761-9909
Email: jbesharse@inmotionphysicaltherapy.com

Message Frequency

Message frequency varies depending on your relationship with the clinic, appointment schedule, and communication preferences.

Security

While we take reasonable steps to protect your information, SMS messaging is not a guaranteed secure form of communication. Patients should avoid transmitting sensitive medical information through text messaging whenever possible.

Changes to SMS Terms

We reserve the right to modify these SMS Terms and Privacy Policies at any time. Updated versions will be posted on our website.

By opting into SMS communications, you represent that you are the authorized user of the phone number provided and are at least 18 years of age or have appropriate parental or legal guardian consent.